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Frequently Asked Questions

What makes Adorable Hair different from other hair products?

We sell only 100% human hair products manufactured by us in our factories where we
maintain strict quality controls. We process this hair using techniques that we developed
during our nearly 100 years in business. Our process prevents matting, tangling, shedding
and bleeding.

What do the terms “bulk” and “wefted” mean?

Bulk hair is loose hair that is used for braiding. We deliver it tied in a bundle ready for use.
Wefted hair is hair used for weaving. It is sewn into a track ready for the weaving process.

Can I visit your showroom to purchase hair in person?

Yes! We have a factory showroom in New York City open Monday to Friday
from 8am until 4pm. You can choose your hair from our vast variety
of colors and textures or have a custom blend made while you wait!

How do I know how much hair I need?

When you call in your order, our trained representative will guide you throughout
the ordering process. The general rule of thumb we use is 1/2 lb. minimum for
a full head weave.

Can you keep track of what I’ve ordered in the past
so that I can re-order easier in the future?

Yes. Our entire order system is computerized. Once you order from us,
you are assigned your own Customer ID Number which you can use on
all future orders.

How can I pay for my order?

We accept American Express, MasterCard, Visa and Discover credit
and debit cards. Please note that we can only ship a credit/debit card
order to the address to which your card bill is sent. This policy
protects you from fraudulent use of your card. Certain orders can
be shipped C.O.D. Please call 1-800-442-4736 for details.
These orders require a money order or cashier’s check payable
to Adorable Hair-Do Corp. in the exact amount quoted to you
when you placed the order. We also accept Western Union
Money Transfers.

How do I choose a hair color over the telephone?

If you’re not sure of the color to order after speaking to our
representative, you may send us a hair sample to match.
Since we manufacture all our own products, we can match
any hair color precisely.